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TERM AND CONDITION

DELIVERY TIME :

All online orders received with payments completed before 12:00 midnight will be processed on the next working day and delivered within 3 to 7 working days except outskirt areas.
A “Working Day” defines Monday to Friday and does not include Saturday, Sunday, state or public, or federal holidays.
A “Working Day” defines Monday to Friday and does not include Saturday, Sunday, state or public, or federal holidays.
We do not entertain changes to the shipping and billing address after the online order has been confirmed.
Figura (M) Sdn Bhd is not responsible for any delays caused by events beyond its control.

DELIVERY METHOD :

Our courier partner will arrange the delivery to the address as stated in the consignment note. If either you and your representative are unavailable to receive the parcel, our courier partner will attempt to deliver the parcel to the buyer a few more times. If, for whatever reason, our courier partner has attempted three deliveries and still failed, they will proceed to return the parcel to us. A “Reshipment Fee” will be incurred under such circumstances.

TRACKING SHIPMENT :

Once the order has been placed from our eCommerce website, you will be able to monitor the item (s) movement on our courier (s) partner website.